10 Best Practices for setting up Offshore Development Center (ODC)
Referred Link - https://www.linkedin.com/pulse/10-best-practices-setting-up-offshore-development-center-prasad
Offshore Development Center is a popular business model to lower operating expense. Companies can also use it to follow-the-sun type of workflow. With more than a decade experience in IT industry and having worked on both ends of the circle (Onsite and offshore), I thought of publishing some of the best practices which can be handy for any company planning to open an ODC.
- Define Objectives and set right expectations - Cost reduction, extended team
- Select the right vendor – Case studies, track record, references
- Define clear Organization structure and communicate it to team – Roles and responsibilities, Skills of resources required
- Choose the right Engagement Model - Extended team, Fixed Cost project model, Built Operate and Transfer (BTO)
- Implement Development Process - Methodology, Deliverables, Milestones
- Choose the right project Management tool – Asana, JIRA
- Right infrastructure setup – Location, Connectivity
- Create Communication/ escalation plan with clearly defined roles for individuals
- Roll over team - Right blend of onsite and offshore resource. Also plan for onsite visit of resources
- Manage attrition as joint responsibility of client and vendor
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