10 Best Practices for setting up Offshore Development Center (ODC)

Referred Link - https://www.linkedin.com/pulse/10-best-practices-setting-up-offshore-development-center-prasad



Offshore Development Center is a popular business model to lower operating expense. Companies can also use it to follow-the-sun type of workflow.  With more than a decade experience in IT industry and having worked on both ends of the circle (Onsite and offshore), I thought of publishing some of the best practices which can be handy for any company planning to open an ODC.  
  1. Define Objectives and set right expectations  - Cost reduction, extended team
  2. Select the right vendor – Case studies, track record, references
  3. Define clear Organization structure and communicate it to team – Roles and responsibilities, Skills of resources required
  4. Choose the right Engagement Model - Extended team, Fixed Cost project model, Built Operate and Transfer (BTO)
  5. Implement Development Process - Methodology, Deliverables, Milestones
  6. Choose the right project Management tool – Asana, JIRA
  7. Right infrastructure setup – Location, Connectivity
  8. Create Communication/ escalation plan with clearly defined roles for individuals
  9. Roll over team - Right blend of onsite and offshore resource. Also plan for onsite visit of resources
  10. Manage attrition as joint responsibility of client and vendor 


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